Last Updated: October 16, 2025
By accessing or using eldrsupplements.ca (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our products.
These Terms constitute a legally binding agreement between you and Eldr Supplements ("we," "us," or "our"), operating from 4493 C Marine Ave, Powell River, BC V8A 2K3, Canada.
You must be at least 18 years old to use this Website and purchase products. By using this Website, you represent and warrant that you are of legal age to form a binding contract.
When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, prices, or other content is accurate, complete, reliable, current, or error-free.
The products sold on this Website are natural health supplements. These statements have not been evaluated by Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
All prices are displayed in Canadian Dollars (CAD) and include applicable taxes where indicated. We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been placed and confirmed.
We make reasonable efforts to accurately display the availability of products. However, products may become unavailable after an order is placed. If a product is unavailable, we will notify you and offer a refund or substitute product.
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method.
We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product information, even after an order has been submitted or payment has been received.
Shipping terms, delivery timeframes, and costs are detailed in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier.
Returns, refunds, and exchanges are governed by our Return and Refund Policy. Please review this policy before making a purchase.
All content on this Website, including text, graphics, logos, images, product descriptions, and software, is the property of Eldr Supplements or our licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our express written permission.
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELDR SUPPLEMENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100 CAD, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Eldr Supplements, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of third-party websites is at your own risk and subject to their terms and policies.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Website will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.
Before filing any legal claim, you agree to first contact us at info@therealeldr.ca to attempt to resolve the matter informally. We will attempt to resolve disputes in good faith.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Eldr Supplements regarding your use of the Website and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Eldr Supplements.
If you have any questions about these Terms, please contact us:
Eldr Supplements
4493 C Marine Ave
Powell River, BC V8A 2K3
Canada
Email: info@eldrsupplements.ca
Website: https://eldrsupplements.ca/
By using our Website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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